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TENDERD Privacy Policy

  1. Introduction

    TENDERD is committed to protecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your information through our digital platforms, including our website and services accessed via web or mobile devices.

  2. Information We May Collect
    • • Personal Identification Information: Names, addresses, email addresses, telephone numbers, and other contact details.
    • • Financial Information: Credit card numbers, bank details, and transactional data for billing purposes.
    • • Operational Data from IoT Devices and APIs: Data collected by deployed IoT sensors or APIs regarding equipment operation, including performance metrics and environmental data.
    • • User-Generated Content: Data input into our systems for customization, setup, such as, but not limited to, customer specific information, preferences and settings.
    • • Technical and Usage Data: IP addresses, browser types, log data, and cookies that help us understand how you interact with our services.
    • • Cookies and Tracking Technologies: We use cookies to manage sessions, provide personalized web pages, and tailor advertising to your interests.
  3. How We Use Your Information
    • • To Provide and Manage Services: To deliver and maintain our services, including customer support and personalized features.
    • • To Improve and Optimize: To enhance performance and develop new features, understand service operation, and troubleshoot issues.
    • • For Communication: To communicate with you regarding service updates, offers, and promotional events.
    • • Legal Compliance: To comply with applicable legal requirements and assist in law enforcement efforts if necessary.
  4. Sharing Your Information
    • • Service Providers: Third-party providers who perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service, under strict confidentiality agreements.
    • • Legal Requirements: If required by law, we may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
    • • Business Transfers: In case of a merger, acquisition, or asset sale, your personal information may be transferred.
  5. Data Security

    We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, following industry standards to protect the personal data entrusted to us.

  6. Your Privacy Rights
    • • Access and Rectification: You have the right to access your personal data and to correct any inaccuracies.
    • • Deletion: You may request the deletion of your personal data, subject to applicable exceptions.
    • • Restriction and Objection: You have the right to object to our processing of your personal data and to request the restriction of such processing.
    • • Data Portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
  7. Children's Privacy

    Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

  8. Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

  9. Contact Us

    If you have any questions about this Privacy Policy, please contact us: info@tenderd.com